Terms and Services

This website is operated by Samui Bicycle Tours of 139/2 Moo 4 T. Maret Koh Samui Thailand. Throughout the site, the terms “we”, “us” and “our” refer to Samui Bicycle Tours. Samui Bicycle Tours offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Our payments are processed using the PayPal Inc. payment gateway and International Security

SECTION 1 - REFUNDS

Samui Bicycle Tours has a No Refunds Policy. All sales are final once the booking has been placed.

  • 100% of the tour booking fee will be refunded including any Hotel transfers fees except PayPal fees if the tour is cancelled within 2 hours of the starting time by Samui Bicycle Tours.
  • 100% of the tour booking fee will be refunded including any Hotel transfers fees except PayPal fees if the tour is cancelled by the guest within 72 hours of the scheduled starting time by Samui Bicycle Tours.
  • No refunds will be granted if the tour is cancelled by the guest within 72 hours of the scheduled starting time by Samui Bicycle Tours.
  • 75% of the original booking fee less any Hotel transfers will be refunded after the tour has started if the tour is stopped by Samui Bicycle Tours within the first hour of the tour. If the tour is stopped after the first hour there is a no refund. 

The client has the option to change the booking before 72 hours of the starting time. Tours can not be changed or transferred with 72 hours of the starting date.

Please contact tours at Samuibicycletours.com if you have any issues with these terms. Enjoy the ride!

SECTION 2 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 3 - SAFETY AND INCIDENT

By purchasing, hiring or touring with Samui Bicycle Tours you agree to follow the road rules of Thailand and wear appropriate safety equipment such as a crash helmet. Any damage to any of the Samui Bicycle Tours equipment shall be paid for by the person damaging the gear.

SECTION 4 - ACCIDENT INSURANCE

You agree to be covered by your own Travel and or Accident insurance policy in the event of injury and hospitalisation. You agree to ride with Samui Bicycle Tours at your own risk. Samui Bicycle Tours and its guides will follow all the Thailand road rules and guide you as safely as possible.

SECTION 5 - EQUIPTMENT DAMAGE

You agree to be covered all or any damage to each bike caused by you during the event of an accident or crash, either during a Tour or renting a bicycle from Samui Bicycle Tours. A copy of your Passport will be kept until the damage amount is paid. Failure to settle the damage amount will result in your Passport being registered with Thailand Immigration who will address the matter with you on leaving Thailand.

SECTION 6 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Thailand. Your details could be forwarded to the Thailand Immigration Department and Homeland Security should you not meet the terms of this agreement.

SECTION 7 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 8 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at tours@samuibicycletours.com